Shipping policy
Thank you for shopping with Zumeler!
1、Order Processing:
All orders are processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
2、Estimated delivery times
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (when available)
Please note that delivery times are estimates and may vary during peak seasons, holidays, or due to carrier delays.
3、Event & Party Orders
Many of our products are purchased for weddings, birthdays, baby showers, and special events. We strongly recommend placing your order at least 2 weeks before your event date to allow sufficient time for shipping and any unforeseen delays.
4、Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
5、Shipping Delays
While we work hard to ensure timely delivery, shipping carriers may occasionally experience delays beyond our control. If your package appears delayed, please contact us and our support team will be happy to assist.
6、Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of delivery and include photos of the package and product. We will work quickly to provide a suitable solution.
7、Contact Us
For any shipping-related questions, please contact:
Thank you for choosing Zumeler to be part of your special celebrations! We strongly recommend placing your order at least 2 weeks before your event date.